Fees Apply for Rescheduling Mentor Coaching Labs
A registration system for the role of coach was introduced in 2020 and the feedback has been overwhelmingly positive. Students can now map out, and plan ahead, for their mentoring sessions. However, we’ve had many instances where students have double booked their schedules or had personal issues arise and have needed to reschedule or cancel (or in some cases, just not turn up). To help improve efficiency for everyone, the following changes will be made to the booking process:
- All bookings for the role of coach will open 30 days ahead of time.
- Students can directly reschedule or cancel their own Mentor Coaching sessions via a link in the confirmation emails– A fee of $50 USD will automatically apply to booking changes
– A fee of $75 USD will automatically apply to missed sessions.Note: The last thing we want to do is ‘police’ mentor coaching registrations. But, at the same time, it’s our responsibility to make sure the booking system works equally and fairly for all students. These fees are not revenue generating. They directly cover the costs associated with schedule adjustments and administration.